If you have concerns or are dissatisfied with a bank product, service, policy, procedure, or employee, you may contact the Compliance Department to file a complaint.

Your complaint or dissatisfaction can be made to:
FNB Bank
Attn: Compliance Department
202 E 11st St
PO Box 570
Goodland, KS 67735-0570

(800) 899-7977


To help in the resolution of your complaint, please provide us the following information:

• Your name and contact information
• The nature of your complaint/dissatisfaction
• Your expectations for resolution